Travel advisors Karen Holmes and Scott Murphy came to Cruise Planners from other host companies on the onset of the pandemic. Cruise Planners SVP Scott Koepf sits down with them to ask:
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How is my host responding to the impacts of the coronavirus on the travel industry? Are they giving me the support I need? Will they be able to support me in the future? Get honest perspective from people who have been in your shoes.
Karen Holmes is based in Kemp, TX and joined Cruise Planners in December of 2019. She was with her previous host for five years but grew frustrated by ineffective technology and a lack of support. She loves the tech tools CP provides and the personalized attention she gets from her coach.
Based in Calabasas, CA, Scott Murphy joined Cruise Planners in January of 2020 after being with his previous travel franchise company for nearly two years. Scott appreciates the increased marketing support he gets and says the technology at CP is night and day from where he came.